Privacy Policy

User shall be responsible for providing complete and accurate personal information to DCentro when interacting with DCentro on DCentro website (“Website”) by using our service and consent to processing of the personal information by DCentro in or outside of Malaysia. DCentro reserves the right to modify, update or amend the terms of this Privacy Policy at any time by placing the updated Privacy Policy on the Website and this Privacy Policy shall signify your acceptance of such modifications, updates or amendments.

“Personal Information” refers to personal data which user has provided to DCentro and any information that can be used to identify the user.

“Processing” refers to collecting, holding, storing, recording, organizing, adapting, using, disclosing or correcting Personal Information.

What Personal Information required from User?

Personal information such as but not limited to user name, address, tele-phone number, NRIC/passport no., email address and credit/debit card details will be collected by DCentro when users register with DCentro to process orders and payment. Website usage information may also be collected using cookies.

The provision of your Personal Information is voluntary. However, in the event you do not provide the required Personal Information, DCentro may not be able to communicate with you and/or to provide you with the services requested.

Cookies and Google Analytics

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the own-ers of the site. This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files saved on your computer, to help the Website analyze how you use the site. The information generated by the cookie about your use of the Website will be transmitted to and stored by Google on servers in the United States. If this Website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to

Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of Personal Information about you by Google in the manner and for the purposes set out above.

You can also prevent Google from collecting Personal Information (including your IP address) via cookies and processing this Personal Information by downloading this browser plugin and installing it:

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Usage of Personal Information collected from user?

User Personal Information is collected by DCentro for account management purpose and to process order. DCentro may also use your Personal Information to email you about other products or services that DCentro thinks may be of interest to User.

Transfer and disclosure of Personal Information

As DCentro’s storage facilities may be located in other jurisdictions, or transferred in due time, your Personal Information may be transferred to stored, used and processed in a jurisdiction other than Malaysia. From time to time DCentro may send your Personal Information to third parties of which DCentro considers may have goods or services that are of interest to you. In processing your order, DCentro may send your Personal Information to credit reference and fraud prevention agencies where permitted, under applicable laws. If you do not wish to be contacted by third parties please email to DCentro’s Data Compliance Officers at [email protected]

Access to your Personal Information and rectification requests

Subject to any exceptions under applicable laws, you have the right to request a copy of the Personal In-formation and rectify the Personal Information DCentro holds on you at any time. Please email to DCentro’s Data Compliance Officer if you would like to receive a copy of this information, to submit a Personal Information rectification request or if you seek further information on this Privacy Policy – [email protected] There will be a small charge for processing this Personal Information access re-quest.

Retention of your Personal Information

DCentro will retain your Personal Information for the duration necessary to fulfil the foregoing purposes and until you delete your DCentro account.